Effective Date: 17/10/2024
At Maison Yves Francois, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services, website, and interact with us. By accessing our website or engaging with our services, you agree to the terms outlined in this policy.
We collect both personal and non-personal information to provide you with the best possible experience. The types of information we collect include:
When you engage with our services, we may collect personal information such as:
• Name
• Email address
• Phone number
• Postal address
• Payment information (collected during transactions)
• Project details (related to design consultations or service inquiries)
We may also collect non-personal information, such as:
• Browser type
• IP address
• Device information
• Pages visited on our website
This data helps us improve website functionality and user experience.
We use the information we collect to:
• Provide and manage our services, including interior design consultations, set decorating services, and movie prop rentals/sales.
• Communicate with you about your project, order status, or consultation.
• Process payments and manage financial transactions securely.
• Customize and improve our website and services based on user activity.
• Respond to inquiries, complaints, and feedback.
• Comply with legal obligations and ensure the safety and security of our website.
We will never sell or share your personal information with third parties for marketing purposes without your explicit consent.
Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device that help us recognize repeat visitors, track user preferences, and analyze website traffic.
You have the option to disable cookies through your browser settings, but please note that certain features of our website may not function properly if cookies are disabled.
We may share your personal information under the following circumstances:
We may share information with trusted third-party service providers who assist us with tasks such as payment processing, email communication, and website hosting. These providers are obligated to maintain the confidentiality of your information and use it only to perform the agreed-upon services.
We may disclose your information if required by law or in response to valid legal processes, such as a subpoena or court order, to protect our rights, property, or safety, or that of others.
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. We employ industry-standard measures such as encryption and secure servers to protect your data during transmission and storage.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. When personal information is no longer required, we will securely delete or anonymize it.
As a user or client, you have the following rights regarding your personal information:
• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal data, subject to legal obligations or ongoing contractual arrangements.
• Opt-Out: You can opt-out of marketing communications by following the unsubscribe link in our emails or contacting us directly.
To exercise these rights, please contact us at [email protected].
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If you are a parent or guardian and believe we have collected information from your child, please contact us, and we will take steps to remove the information.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with the revised Effective Date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
Maison Yves Francois
Ontario, Canada
Email: [email protected]
Phone: + 012 345 6789
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